Updated November 2026
30-day money-back guarantee
Every order is covered by our 30-day money-back guarantee.
The guarantee
Every order is covered for 30 days from the day it is delivered. If you are not happy with it, email us within that window and we refund the full purchase price to your original payment method.
How to claim
Email us with your order number and the email address you ordered with. We reply within one business day and confirm the refund.
Refund timing
Approved refunds are issued within 1–2 business days. Your bank or card issuer may take 5–10 business days to post the money back to your statement.
Shipping is free, so there is no shipping charge to refund.
Faulty items
If something arrives damaged or stops working within 30 days, email us a photo and we refund it in full or send a replacement — your choice.
Still have a question?
Message our team and we’ll answer within one business day.